Tuesday, 14 November 2006

Quality Control

This process was a traditional method of quality control, whereby inspectors were required to spot check the final products.

Whenever sub-standard products were found it was the duty of the inspector to remove the items and discard them. This proved to be an extremely costly exercise as it resulted in a high level of wastage.

At no point in the process were the production workers involved in determining what was the expected level of quality.

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